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Knowledge Management Resources

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Knowledge Management can be described as "the systematic process of finding, selecting, organizing, distilling and presenting knowledge in a way that improves an employee's comprehension in a specific area of interest." (Knowledge Management Server) This page lists some of the resources on the Web devoted to knowledge management.

Knowledge Management Server
This site is located at the University of Texas at Austin and is dedicated to the "investigation and exploration of the topic of Knowledge Management as it relates to the business world of today." It contains a KM FAQ and glossary, resource reviews, and a list of publications about KM.

A Business Researcher's Interests (BRINT): Organizational Knowledge Management & Organizational Learning This is Yogesh Malhotra's site on Knowledge Management. It contains bibliographies, tools for knowledge management, WWW knowledge management resources, and related topics. If it's on the Net and it has to do with KM, it's probably listed here. There is also an e-newsletter you can get to keep up with information on the subject.

This site includes a KM newswire, best practices, top companies that matter in KM, online resources, events, and opportunities to subscribe to KM World Magazine free.
KMWorld also has an e-zine you can subscribe to called KMWorld Newslinks.

Gurteen Knowledge-Letter
Dave Gurteen from the UK publishes this e-newsletter that contains interviews, current news, brief think pieces, information about software and other KM tools and more. Gurteen's website has more knowledge management and learning information, as well as an online knowledge management forum. Knowledge Management in the Federal Government
This is the US government's site about knowledge management. It includes KM time-sensitive news, including job announcements; working group documents, publications and presentations that include bibliographies and cover topics like supporting communities of practice, delivering value and enterprise knowledge portals; special interest groups; events and conferences; and references.

Knowledge & Modernisation Unit of the UK Department of Trade & Industry (DTI)
Topics include communities of practice, ideas into action, glossary, resources, and the KMU Team personal web pages that describe the interests and philosophy of the knowledge management team.

CIO Magazine's Knowledge Management Research Center
This KM site includes the "ABCs of Knowledge Management", strategies, process, measurement, technology, case studies, recent metrics, and lots of good articles on the subject. The site also has an Intranet/Extranet Resource Center and an E-Learning Research Center that contain many articles and resources relevant to KM.

Intranet Journal
The Intranet Journal covers a lot of issues relevant to people working on KM initiatives. It has tutorials, information about software and programming, content management, discussion forums, security issues, news, and articles.

Knowledge Management News
Brad Hoyt puts out this monthly KM e-newsletter that presents his commentary on KM as well as covering recent articles in the trade and popular press, events and conferences, job opportunities, and technology reviews.

Knowledge Connections
David Skyrme Associates from the UK hosts this site that has Executive Briefings; FAQs for Managers, Knowledge Teams, policy makers, consultants and researchers; articles, resources and tools; and a very interesting Global Knowledge Leadership map.

A Strategy Guide to Knowledge Management
The Harvard Computing Group produces this, and other information, about KM.

Knowledge Management Magazine
This is one of the publications of, which also covers customer relationship management and field force automation. The KM magazine has feature articles covering topics like communities of practice and "Are You an Accidental Knowledge Manager?". Other departments include news on management, portals and collaboration, best practices, value chain, new products and tools, and white papers. You can apply for a free subscription to the print version of the magazine on the site.

Knowledge Management Resource Center
This site extensively covers the subject of KM, including an introduction to KM, case studies, news, conferences, other sites, publications, and many other related topics. The site also has an online bookstore.

AQPC: Knowledge Management
The American Productivity & Quality Center has made knowledge management one of its core practice areas. The site has information on publications, training, proposals, free resources, presentations, news, conferences, and e-tools.

Gotcha! is a guide and search engine for knowledge management issues, articles and sites. It is housed and the University of California at Berkeley and is powered by MetaKM, a knowledge management metasearch engine designed and developed by Qun Liang.

Storytelling: Passport to the 21st Century
This site presents the results of a seminar in which "four leading thinkers on knowledge management explain why storytelling will become a key ingredient in managing communications, education, training and innovation in the 21st Century." The speakers were John Seely Brown, Steve Denning, Katalina Groh and Larry Prusak. The site not only presents their views, but the theoretical underpinnings of storytelling as an organizational tool, and when and when not to use it.

Special Libraries Association
The Special Libraries Association (SLA) has a lot of resources about KM. There are videos for sale from several videoconferences on the subject, and the Members Only section includes an extensive bibliography of KM articles and resources.

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Last updated: October 5, 2001
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