Research is formalized curiosity. It is poking and prying with a purpose.(Zora Neale Hurston)

About Terry

Terry Brainerd Chadwick is a native Oregonian with insatiable curiosity leading to a passion for research. This passion has led her on quite a journey through life, including studies in Tunisia and Egypt, living in London while researching retirement communities, developing and downsizing a healthcare library, conducting international trade research for Oregon companies, teaching companies how to use the early Internet to expand their businesses, which segued into web development, search engine optimization, and web analytics. When not satisfying her curiosity, Terry likes to read mysteries and science fiction, create jewelry, cook, and go to tastings of a variety of adult beverages.

TBChadwick Information Services


Provides consulting and contract work in digital and web content development, business research, and competitive intelligence.


Owner and principle consultant, Terry Brainerd Chadwick, has extensive expertise in business research and competitive intelligence--tracking down elusive information and turning it into actionable knowledge.


She has conducted over 176 research projects for more than 123 different clients, gathering and synthesizing data into reports for use in business plans, product development, and competitor intelligence. She has also done extensive work with businesses in digital assets optimization (web content development, search engine optimization, paid search, website accessibility, and web analytics).

Ancient Online Guides

A sampling of past presentations and online guides, when TBChadwick Information Services was known as InfoQuest! Information Services.

Designing for Inclusion: Making Websites Accessible See more.

As of June 21, 2001, US federal agencies must make websites accessible to people with vision impairments, hearing problems, limited dexterity and other disabilities. Section 508, an amendment to the Rehabilitation Act of 1973, mandates that people with disabilities be given as easy access to government information, including through websites, as anyone else. Organizations not covered under Section 508 may need to provide accessible websites under the provisions of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, or other applicable laws. Website accessibility is an international issue: many countries have instituted laws based upon the Web Content Accessibility Guidelines (WCAG) put forth by the World Wide Web Consortium (W3C).

What does this mean for the average website owner? Who needs to comply and how do you do it?

Find answers to these questions in this section with information from presentations given by Terry Chadwick on the subject at the April 9, 2002 meeting of Internet Professionals Northwest (IPN); the Internet Librarian 2001 Conference on November 6, 2001 in Pasadena, California; the CHIFOO meeting on Web Site Accessibility on August 22, 2001; and on September 17, 2001 at the Making Information Technology Accessible to Employees and the General Public with Disabilities Program, sponsored by the Northwest Disablity Business Technical Assistance Center (DBTAC).

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Optimizing Your Website for Search Engine Success: 21 Tips for Getting Better Rankings See more.

This presentation was given at the Internet Professionals Northwest meeting on January 9, 2001.

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Website Usability and Accessibility Guidelines See more.

This presentation was given at the Internet Professionals Northwest meeting on June 13, 2000. (Last updated September 25, 2000) The Usability section includes a page that lists various validators for accessibility, html and java standards, color-blind optimized sites, and more. (Last updated April 17, 2001.)

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How to Conduct Research on the Internet See more.

This is the printable course guide that goes along with the seminar of the same name. (110K in length.) (Last updated September 21, 2001.)

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Business Uses of the Internet See more.

This is the printable course guide that goes along with the seminar of the same name. (80K in length) (Last updated October 20, 1997)

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